Frequently Asked Questions
Delivery/Shipping
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How long will it take to get my order?
We represent over 20 factories from right here in Langley to eastern Canada. Each factory has different timeframes which vary throughout the year. Most solid wood builds can be from 4-16 weeks and most sofas are the same. Mattress can be from 1-4 weeks. We encourage you to ask us at the time of sale for current lead times as we will do our best to accommodate your needs.
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Do you remove old mattress and furniture?
We have the ability to remove your old mattress and transport it to a recycler or donate your old furniture, please ask your sales associate for more information.
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Do you deliver?
Yes we deliver, we offer white glove delivery anywhere in the lower mainland and have options for curbside or even white glove delivery in other areas too.
Product Info
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How do I protect my fabric furniture?
Canadian-made furniture is usually covered in 100% polyester fabric with very high rub counts. This means no more pilling, and it can be lightly cleaned. The best protection would be to purchase fabric spray.
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Can I get water rings out of my furniture?
Yes, you can. Cold and hot glasses can leave noticeable rings on wood surfaces. Hot Pizza boxes are the worst. “Water Mark Removers” can be found online, and we usually have them in stock.
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How do I care for my wood products?
A Swiffer can remove dust, and room temperature water with a microfiber cloth can remove fingerprints and spills. Always wipe in the direction of the grain. Never rub, as this will leave a shiny spot in the lacquer. A cold or hot object can also harm the lacquer.
Taking good care of your furniture ensures its longevity. Furniture is made from carefully dried wood to acclimate to your home’s humidity. Wood continues to exchange moisture with the air, shrinking and expanding with humidity changes. Like skin, wood loses moisture and shrinks in dry air, but this corrects itself as humidity rises. This adaptability ensures durability. However, extremely dry air can cause wood to warp, which can be prevented by maintaining ambient moisture. Conversely, high humidity can cause wood to absorb excess moisture and expand, making drawers stick. This also corrects itself when humidity decreases, and the furniture’s quality and durability remain unaffected by these natural changes.
To ensure that your solid wood furniture is not damaged by heat and humidity:- Use a humidifier in the winter and an air conditioner in the summer to maintain your home’s relative humidity between 25% and 30%.
- Avoid placing solid wood furniture directly before radiators, fireplaces, or other heat sources.
- Don’t expose the furniture to continuous, direct sunlight. Draw the curtains occasionally.
- Store table leaves as close to the table; in an upstairs or main floor closet rather than a damp basement so they are in the same relative humidity.
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My order is ready but my new home isn’t, do you charge to store my order?
We do not charge for storage. Many of our customers are renovating or moving. We will keep your order safely in our storage until you need it.
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Do you sell floor models?
We always have some floor models for sale. We only sell from the floor if it is marked for sale.
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Will I find lots of selection in your store?
We have over 10,000 sq ft of furniture and mattresses and make weekly changes to show as much as possible!
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Is all your furniture real wood?
We only sell real wood. We are a proud solid wood dealer with our builders being across BC and Canada.
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Is all your furniture customizable?
All of our furniture is made to order, so you will have choice of colour. Most items can be customized to your unique preference. We can even build many items from a simple drawing.
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Does your furniture need assembly?
Our furniture comes out of the factory built. Beds and tables need to be put together in the home which our delivery team will do. Some stools and chairs need to be assembled depending on swivel mechanisms etc to protect them during transportation.
Store Info
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Why are there no prices listed?
Mcleary’s is a made-to-order store. Stain, wood, fabric, hardware and transportation are all variables; this affects the price making it impossible to list accurately. Don’t hesitate to get in touch with us to supply the information you need.
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Do you have sales or discounts?
We offer a yearly Boxing Week Sale but year round we will package price, the more you buy, the more you save!
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Do you have free parking?
Yes, we have ample free parking, 7 days a week.
I have purchased custom made furniture and recommend the quality and staff and highly. Outstanding customer service.
Very well built furniture. Lots of options to personalize your furniture and the staff is amazing. Go see Glenn
The staff at McCleary’s are all friendly. Our salesman Cam was professional and knowledgeable. We had an issue with the manufacturer and Tanya worked directly with them and provided great customer service to guarantee satisfaction. We appreciated that they were very patient with us and understanding about the issue and worked in our favour to resolve it. They sell Canadian made furniture and the quality is upper end for reasonable prices!
We began dealing with McLeary’s last fall and have been very, very happy with our purchases. Everything from headboards, frames for the beds, a dining table, side table that we specifically wanted in two tones to a special requested designed curio cabinet. The staff (Cam) was absolutely wonderful to work with. Including their delivery staff. Even when we had a little hiccup on the table Pete made sure it was immediately corrected until we were completely satisfied. The quality is first class and we will be back again I am sure. Still waiting on our 2 seat stool….to arrive in the near future. Thank you McLeary’s!
Great quality furniture at great prices. The staff at McLeary’s exceeded all expectations. I wouldn’t shop anywhere else. I will definitely be back.
– Devin
Our furniture from here is so beautiful, and the customer service is really awesome. My husband and I purchased a coffee table and bedroom set. On furniture, you get what you pay for (stop buying cheap and fast furniture!). The furniture here is real solid wood, and made locally. I know it will last. And it’s made with near perfection IMO. We also had some moving timelines that we were trying to sync up with the furniture delivery and they accommodated that! It was so helpful because our moving and house timelines were already stressful. We are looking forward to buying more furniture for our home in the future!
We have just got married and decided to renovate our home completely. We decided to go into Mcleary’s and take a look around. We were quite impressed with the quality of furniture and were even more impressed with it being built locally!
Our salesman (Russ), explained about the company and the furniture and allowed us to look and experience the products without interfering or pressuring us. My wife and I made a decision on what we wanted and were surprised at the pricing for the beautiful, locally made furniture. So much so that the next day we went in and bought more!
Such a positive experience backed by a great product that’s made here! I highly recommend Mcleary’s to anyone and have told many of this gem!
The bedroom set I bought was of very high quality, very elegant, an very sturdy construction. The staff were very courteous, and gave me good advise. Great product at a very reasonable price. Great service.Timely delivery. I highly recommend McLeary to any one looking for reasonably priced high quality furniture
Lisa Cenaiko her customer service was extremely helpful I will be purchasing my next piece of furniture with Mccleary’s. Thank you Lisa
Real People. Real Furniture. Real Service.
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