Frequently Asked Questions
Delivery/Shipping
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How long will it take to get my order?
We represent over 20 factories from right here in Langley to eastern Canada. Each factory has different timeframes which vary throughout the year. Most solid wood builds can be from 4-16 weeks and most sofas are the same. Mattress can be from 1-4 weeks. We encourage you to ask us at the time of sale for current lead times as we will do our best to accommodate your needs.
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Do you remove old mattress and furniture?
We have the ability to remove your old mattress and transport it to a recycler or donate your old furniture, please ask your sales associate for more information.
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Do you deliver?
Yes we deliver, we offer white glove delivery anywhere in the lower mainland and have options for curbside or even white glove delivery in other areas too.
Product Info
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How do I protect my fabric furniture?
Canadian-made furniture is usually covered in 100% polyester fabric with very high rub counts. This means no more pilling, and it can be lightly cleaned. The best protection would be to purchase fabric spray.
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Can I get water rings out of my furniture?
Yes, you can. Cold and hot glasses can leave noticeable rings on wood surfaces. Hot Pizza boxes are the worst. “Water Mark Removers” can be found online, and we usually have them in stock.
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How do I care for my wood products?
A Swiffer can remove dust, and room temperature water with a microfiber cloth can remove fingerprints and spills. Always wipe in the direction of the grain. Never rub, as this will leave a shiny spot in the lacquer. A cold or hot object can also harm the lacquer.
Taking good care of your furniture ensures its longevity. Furniture is made from carefully dried wood to acclimate to your home’s humidity. Wood continues to exchange moisture with the air, shrinking and expanding with humidity changes. Like skin, wood loses moisture and shrinks in dry air, but this corrects itself as humidity rises. This adaptability ensures durability. However, extremely dry air can cause wood to warp, which can be prevented by maintaining ambient moisture. Conversely, high humidity can cause wood to absorb excess moisture and expand, making drawers stick. This also corrects itself when humidity decreases, and the furniture’s quality and durability remain unaffected by these natural changes.
To ensure that your solid wood furniture is not damaged by heat and humidity:- Use a humidifier in the winter and an air conditioner in the summer to maintain your home’s relative humidity between 25% and 30%.
- Avoid placing solid wood furniture directly before radiators, fireplaces, or other heat sources.
- Don’t expose the furniture to continuous, direct sunlight. Draw the curtains occasionally.
- Store table leaves as close to the table; in an upstairs or main floor closet rather than a damp basement so they are in the same relative humidity.
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My order is ready but my new home isn’t, do you charge to store my order?
We do not charge for storage. Many of our customers are renovating or moving. We will keep your order safely in our storage until you need it.
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Do you sell floor models?
We always have some floor models for sale. We only sell from the floor if it is marked for sale.
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Will I find lots of selection in your store?
We have over 10,000 sq ft of furniture and mattresses and make weekly changes to show as much as possible!
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Is all your furniture real wood?
We only sell real wood. We are a proud solid wood dealer with our builders being across BC and Canada.
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Is all your furniture customizable?
All of our furniture is made to order, so you will have choice of colour. Most items can be customized to your unique preference. We can even build many items from a simple drawing.
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Does your furniture need assembly?
Our furniture comes out of the factory built. Beds and tables need to be put together in the home which our delivery team will do. Some stools and chairs need to be assembled depending on swivel mechanisms etc to protect them during transportation.
Store Info
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Why are there no prices listed?
Mcleary’s is a made-to-order store. Stain, wood, fabric, hardware and transportation are all variables; this affects the price making it impossible to list accurately. Don’t hesitate to get in touch with us to supply the information you need.
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Do you have sales or discounts?
We offer a yearly Boxing Week Sale but year round we will package price, the more you buy, the more you save!
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Do you have free parking?
Yes, we have ample free parking, 7 days a week.
Excellent service and pretty decent prices too. I like solid wood furniture.
Absolutely stunning furniture!! If you are looking for true Canadian made quality this is where you want to go.
Russ was great. This is our 3rd time purchasing here and we have been impressed with the service and quality every time! We highly recommend!
It was an absolute pleasure dealing with Kim at McLeary’s Furniture. She really went above and beyond to get our family the best price. She was prompt with information and showed us that she really valued our business. I will definitely be recommending McLeary’s to our friends and family. We are very happy customers! Thank you, Kim!
I was perusing McLeary’s website and fell in love with The Cuddle Chair. I stopped by the store just browsing and saw the Cuddle Chair and spoke with Tanya. There were so many fabric swatch booms to look through. Tanya helped to narrow down fabric choices to go with my new reno and blue kitchen cabinets. I can’t wait for my Cuddle Chair to curl up in and read a book and relax! I might have to buy another Cuddle Chair, everyone wants to use mine! Thank you McLeary’s for the excellent customer service. I would love to furnish my whole house with all the gorgeous furniture!
I recently purchased my new sofa from McCleary’s and the process could not have gone better! Cam is very knowledgeable and assisted me from start to finish, ensuring I got what I was looking for and providing a smooth experience. Excellent and timely communications. Very professional and friendly local business, highly recommend!
McLeary’s is a great company to work with. Lovely people who truly care about the quality of their products and their customers. Highly recommend!
Awesome sofa, the cushion foam wasnt what we expected, I called and they changed the cushion foam without any hassle. Great service! I’ll definitely come back again. Thanks again
I am very impressed with the service I received at McCleary’s. Glenn is professional, courteous and informative. And not the least bit pushy. I am presently sitting on my beautiful new custom couch that only took 6 weeks! The price was great too. I would not hesitate to recommend this company to my friends and family.
Real People. Real Furniture. Real Service.
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