Frequently Asked Questions
Delivery/Shipping
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How long will it take to get my order?
We represent over 20 factories from right here in Langley to eastern Canada. Each factory has different timeframes which vary throughout the year. Most solid wood builds can be from 4-16 weeks and most sofas are the same. Mattress can be from 1-4 weeks. We encourage you to ask us at the time of sale for current lead times as we will do our best to accommodate your needs.
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Do you remove old mattress and furniture?
We have the ability to remove your old mattress and transport it to a recycler or donate your old furniture, please ask your sales associate for more information.
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Do you deliver?
Yes we deliver, we offer white glove delivery anywhere in the lower mainland and have options for curbside or even white glove delivery in other areas too.
Product Info
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How do I protect my fabric furniture?
Canadian-made furniture is usually covered in 100% polyester fabric with very high rub counts. This means no more pilling, and it can be lightly cleaned. The best protection would be to purchase fabric spray.
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Can I get water rings out of my furniture?
Yes, you can. Cold and hot glasses can leave noticeable rings on wood surfaces. Hot Pizza boxes are the worst. “Water Mark Removers” can be found online, and we usually have them in stock.
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How do I care for my wood products?
A Swiffer can remove dust, and room temperature water with a microfiber cloth can remove fingerprints and spills. Always wipe in the direction of the grain. Never rub, as this will leave a shiny spot in the lacquer. A cold or hot object can also harm the lacquer.
Taking good care of your furniture ensures its longevity. Furniture is made from carefully dried wood to acclimate to your home’s humidity. Wood continues to exchange moisture with the air, shrinking and expanding with humidity changes. Like skin, wood loses moisture and shrinks in dry air, but this corrects itself as humidity rises. This adaptability ensures durability. However, extremely dry air can cause wood to warp, which can be prevented by maintaining ambient moisture. Conversely, high humidity can cause wood to absorb excess moisture and expand, making drawers stick. This also corrects itself when humidity decreases, and the furniture’s quality and durability remain unaffected by these natural changes.
To ensure that your solid wood furniture is not damaged by heat and humidity:- Use a humidifier in the winter and an air conditioner in the summer to maintain your home’s relative humidity between 25% and 30%.
- Avoid placing solid wood furniture directly before radiators, fireplaces, or other heat sources.
- Don’t expose the furniture to continuous, direct sunlight. Draw the curtains occasionally.
- Store table leaves as close to the table; in an upstairs or main floor closet rather than a damp basement so they are in the same relative humidity.
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My order is ready but my new home isn’t, do you charge to store my order?
We do not charge for storage. Many of our customers are renovating or moving. We will keep your order safely in our storage until you need it.
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Do you sell floor models?
We always have some floor models for sale. We only sell from the floor if it is marked for sale.
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Will I find lots of selection in your store?
We have over 10,000 sq ft of furniture and mattresses and make weekly changes to show as much as possible!
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Is all your furniture real wood?
We only sell real wood. We are a proud solid wood dealer with our builders being across BC and Canada.
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Is all your furniture customizable?
All of our furniture is made to order, so you will have choice of colour. Most items can be customized to your unique preference. We can even build many items from a simple drawing.
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Does your furniture need assembly?
Our furniture comes out of the factory built. Beds and tables need to be put together in the home which our delivery team will do. Some stools and chairs need to be assembled depending on swivel mechanisms etc to protect them during transportation.
Store Info
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Why are there no prices listed?
Mcleary’s is a made-to-order store. Stain, wood, fabric, hardware and transportation are all variables; this affects the price making it impossible to list accurately. Don’t hesitate to get in touch with us to supply the information you need.
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Do you have sales or discounts?
We offer a yearly Boxing Week Sale but year round we will package price, the more you buy, the more you save!
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Do you have free parking?
Yes, we have ample free parking, 7 days a week.
The quality of our new couch is fantastic and we couldn’t be happier! Thank-you Glen
I would highly recommend this store to anyone I know who ask where to buy quality wood furniture.. mattresses or household pieces in general.
The store manager was wonderfully helpful and patient with all my questions, was very informative of all my options.
I love that I was able to choose the style, color and customize the sizes of every thing I wanted. The prices are very fair for the amazing quality.
This is my second experience with McLearys and I’m just as happy this time. They make excellent, solid wood furniture that lasts a lifetime, and they deliver on schedule. I wouldn’t hesitate to shop here again.
We have been customers of McLearys for many many years and the quality of their furniture can attest as to the reason why. This year was a new king size bed, headboard and footboard. I have never been a back sleeper but after recent hip replacement surgery I was forced to sleep that way. Our new bed was amazing. So amazing that when our friends were looking for a new bed we sent them to McLearys for the same bed. (It’s the Marshall curated Hudson set) they also love it.
Please if you want some very quality furniture that will last a lifetime go and see them. Make sure you ask for Russ. He is amazing.
Debi
We would recommend McLeary’s to anyone. As they stand behind what they sell.
We had issues with our mattress and they took care of us. Thanks to the wonderful staff, especially Russ.
I have been buying furniture from Mcleary’s for over 15 years. The quality of the furniture and affordable prices are unparalleled. The staff are helpful and make sure I always get exactly what I want and need for a price I can afford. Mcleary’s is definitely my one stop shop for all of my furniture needs and I will continue to be a loyal customer.
Sincerely,
Lisa Firth
They have a good selection and there prices are good. Good service and delivery guys too.
I walked in needing a cabinet bed as I’m in a one bdrm basement and my child has the bedroom … I’ve been sleeping on a sofa bed. Not good for the back.
Tanya Deacon of McLeary’s spend much time with me explaining the product and helping me choose the best fit. She even put a rush on my beautiful piece to be delivered next week in order to finally get some restful pain free sleep!
My sister and others I know who have shopped McCleary’s also rave about the quality of products and warm helpful service!!!
I have found my forever furniture company!!! ♥️
Service in there is fantastic polite friendly and great prices
Amazing all Canadian company. Custom made furniture at big box prices.
Real People. Real Furniture. Real Service.
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